When a tornado slammed into Lambert – St. Louis International Airport on April 22, 2011, airport employee Terry Hayes saw firsthand the storm’s power. Alerted that his nearby home was damaged, the American Family Insurance customer clambered through debris-clogged terrain to where his house had stood a short time before. “It’s a strange feeling to walk down a hill and see your life laying across your neighborhood.” Terry and American Family Insurance personnel describe the recovery process.